Ronin provides services in the two central areas of user-experience: interaction design and user-research.

Tap into Ronin's expertise in creating satisfying user experiences. Beyond traditional interface and interaction design, graduate training in social & behavioral psychology and user-interaction design make Ronin uniquely adept at solving social issues arising from humans interacting over the internet.
While most user-research vendors are trained in executing a few, well-understood research methods, Ronin has extensive training and experience in developing custom research methods that are tailored to the exact situation at hand. Furthermore, years of user-research at Microsoft have ingrained a philosophy of doing research in the most cost-efficient manner. Ronin is also available for consultations, bringing to bear a judgment based not on personal philosophy, but upon personal observations of thousands of users interacting with software.
What work has Ronin's founder published?